PROVIDER IDENTIFICATION DETAILS

Neorejuvenai Global Limited
Business Registration No.: 79027029
Registered address: Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
Contact email: support@neorejuvenation.com

Owner of the Intellectual Property and Copyright

Neorejuvena IP Holdings Pte. Ltd.
UEN: 202554995D
Registered address: 68 Circular Road, #02-01, Singapore 049422
Email: info@neorejuvenation.com

ACCEPTANCE OF THE TERMS

By using the services and content provided by Neorejuvenai Global Limited, you confirm that you are at least 18 years of age and that you have read, understood and accepted these Terms of Use and Purchase. If you do not agree, you must not use the services or the content.

You are contracting the service with Neorejuvenai Global Limited, hereinafter THE PROVIDER. By using any part of the service, or by completing the registration, booking and/or payment process for the service offered at:

www.neorejuvenation.com
www.neorejuvenation2.com
www.antoniomoll.com
www.facialneorejuvena.com
www.neorejuvenai.com

and all of their associated subdomains (.en, .uk, .eu, .fr, .de, .pt, .br, .it, .us, .mx, .ar, .cl, .co, .pe), as well as:

www.neorejuvena.com
www.neorejuvena.info
www.neorejuvenation.app
www.neorejuvena.org
www.neorejuvena.net
www.neorejuvena.me
www.neorejuvena.tv

you expressly accept and agree to be bound by all of the terms and conditions set forth in these Terms of Use and Purchase.

PROVISION OF THE SERVICE

Neorejuvenai Global Limited acts as the operational and technical provider of the service and is responsible for, among other things, sales and contracting, payment and invoicing management, server management, technical support, access to the training platform and the direct relationship with the user.

The work, the content, the trademark, the training materials and all intellectual and industrial property assets form part of the Licensed Intellectual Property, the economic ownership of which belongs exclusively to Neorejuvena IP Holdings Pte. Ltd., pursuant to:

  • the exclusive assignment of all economic exploitation rights made by the author, and

  • the license and operating agreement in force between the owning entity (Singapore) and the operating entity (Hong Kong).

  • Limitation of the Role of the Intellectual Property Owner
    The user expressly acknowledges and agrees that Neorejuvena IP Holdings Pte. Ltd. does not participate in the operational, technical, commercial, contractual or functional provision of the service, its involvement being limited exclusively to the ownership and licensing of the Licensed Intellectual Property. Accordingly, any and all liability arising from the contracting of, access to or operation of the service, payments, support or the relationship with the user rests solely and exclusively with the PROVIDER.

EXCLUSION OF THE AUTHOR’S LIABILITY

Antonio Moll is the creator and original author of the creative universe known internationally as NeoRejuvenation.

The user expressly acknowledges and agrees that:

  • The author has exclusively assigned all economic exploitation rights in the works, methodologies, texts and content that make up the NeoRejuvenation System to Neorejuvena IP Holdings Pte. Ltd.

  • The author retains only those moral rights that cannot be waived under applicable law, without this implying any contractual relationship, direct liability or obligation whatsoever toward the user.

  • Antonio Moll does not act as a seller, supplier, service provider, merchant, therapist, advisor or contracting party, and has no direct legal relationship with users.

  • Any claim, action or dispute arising from the contracting, payments, invoicing, access to the platform, operation of the service, technical support or the relationship with the user must be brought solely and exclusively against THE PROVIDER (Neorejuvenai Global Limited). Only claims strictly related to the ownership, validity, scope, licensing or infringement of intellectual or industrial property rights in the Licensed Intellectual Property must be brought against the Intellectual Property Owner (Neorejuvena IP Holdings Pte. Ltd.).

    The original author shall not be a party to any such claims.

  • No Representation or Agency Relationship
    Nothing in these Terms shall be construed as creating an agency, representation, partnership, joint venture, mandate or fiduciary relationship between the original author and the PROVIDER, or between the author and the users. The author does not act on behalf of the PROVIDER, nor does the PROVIDER act on behalf of the author.

JURISDICTION AND DISPUTE RESOLUTION

Operational and technical services, support, contracting and collections

All disputes, claims or controversies relating to:

  • the contracting of the service,

  • the technical and operational provision of access,

  • support,

  • the management of payments, invoicing and collections,

  • the operation of the platform,

shall be resolved in accordance with the applicable laws of Hong Kong SAR and submitted to the exclusive jurisdiction of the competent courts of Hong Kong SAR, unless mandatory consumer protection legislation provides otherwise.

Copyright, intellectual property, licenses and ownership

Any claim relating to:

  • copyright and related rights,

  • trademarks, trade names, distinctive signs,

  • exploitation licenses,

  • infringements of intellectual or industrial property,

  • ownership, validity, scope or exercise of rights over the content,

shall be handled by Neorejuvena IP Holdings Pte. Ltd. and resolved before the competent courts of Singapore, in accordance with the laws of Singapore.

GOVERNING LAW

For all claims relating to the operational and technical provision of the services offered by Neorejuvenai Global Limited, including, among others, contracting, access to the platform, technical support, payments and invoicing, the laws in force in Hong Kong SAR shall apply, unless mandatory consumer protection legislation of the user’s country of residence provides otherwise.

For all claims relating to the content, copyright, licenses, trademarks, domain names or any matter connected with the ownership, exploitation or management of the Licensed Intellectual Property, the laws of Singapore shall apply exclusively, with Neorejuvena IP Holdings Pte. Ltd. having competence to handle such claims. The author shall not be a party to such claims.

PRICES AND INVOICING

Neorejuvenai Global Limited shall be responsible for issuing receipts and/or electronic invoices (where applicable) and for managing payments through the methods set out on the website(s).

Prices for the services are expressed in different currencies, including Euro, Dollar, Pound Sterling, Mexican Peso, Argentine Peso, Colombian Peso, Chilean Peso, Peruvian Sol and Brazilian Real, as selected by the user on www.neorejuvenation.com, www.neorejuvenai.com and/or their associated subdomains. For specific subdomains (for example, https://ar.neorejuvenation.com – ARS currency), the price will be expressed in the currency indicated on the website and payment will be processed in that currency.

The price of each product or service shall be the price stipulated at the time of purchase, barring manifest error. Prices may be changed at any time, but such changes will not affect previously confirmed orders. Neorejuvenai Global Limited likewise reserves the right to modify or cancel any applicable discounts.

By accepting these terms, the user agrees to receive proof of payment in electronic format at the email address provided when making the payment.

BANK FEES AND CURRENCY CONVERSION

In some cases, the user’s bank or card issuer may apply additional fees, charges or taxes when processing the payment, including currency conversion charges. Such additional fees are not the responsibility of Neorejuvenai Global Limited.

If the user’s bank applies additional charges, the user must contact their financial institution directly to resolve any discrepancy. Neorejuvenai Global Limited will not refund or compensate any additional amount charged by the bank or card issuer.

It is the user’s sole responsibility to confirm any additional charges relating to currency conversion or bank fees. The user agrees that the issuing banks are responsible for any costs not explicitly mentioned by the PROVIDER.

PAYMENT DISPUTES AND FRAUD

In the event of a payment dispute, the user agrees that Neorejuvenai Global Limited has the right to take action against fraudulent disputes. By initiating a dispute without legitimate cause, the user shall be liable for any resulting costs, including reasonable attorneys’ fees.

Neorejuvenai Global Limited will follow industry best practices and the procedures recommended by payment platforms to manage and resolve disputes, providing the documentation necessary to defend the legitimacy of the processed payment.

CONTENT: TRAINING MODULES / LANGUAGES AND SUPPORT

The training modules referred to on www.neorejuvenation.com and all associated subdomains, www.neorejuvenation2.com, www.antoniomoll.com, www.facialneorejuvena.com, www.neorejuvenai.com, www.neorejuvena.com, www.neorejuvena.it, www.neorejuvena.org, www.neorejuvena.net, www.neorejuvena.me and www.neorejuvena.tv include video tutorials.

These tutorials may be broadcast live and/or on a deferred basis (pre-recorded), with no obligation on the part of the PROVIDER to hold a minimum number of live broadcasts. The user expressly accepts that the video tutorials may have been pre-recorded, without any live broadcast being required.

The PROVIDER reserves the right to decide the most appropriate educational delivery format for each piece of content.

The user expressly accepts that the video tutorials may show the actual image of the instructor, an avatar or a virtual representation, as well as diagrams, drawings, charts or text, as the PROVIDER deems appropriate for educational or operational purposes.

Each of the seven (7) main video tutorials will be longer than forty (40) minutes.

The voice-over of the video tutorials will be in Spanish. If the user purchases the service in another language (Italian, Portuguese, English, French or German), the video will include subtitles and/or audio dubbed into the corresponding language to facilitate understanding. In the case of Portuguese, the training may be dubbed only in the first three modules, with the remaining modules having subtitles only, as expressly indicated on the corresponding website.

In addition to the video tutorials, each module will include a written tutorial in PDF format. The training consists of seven (7) written modules totaling more than twenty-five thousand (25,000) words. These tutorials will be translated into the languages offered on the website. If the user purchases the training in a specific language, the written tutorials will be displayed in that language.

Each of the seven modules will be released on the dates and at the times indicated on the training platform (www.neorejuvena.com, www.neorejuvena.it, www.neorejuvena.org, www.neorejuvena.net, www.neorejuvena.me, www.neorejuvena.tv and www.neorejuvenation.app). The PROVIDER reserves the right to unlock all modules from the start of the training or to release them progressively, for example, one module per week until all seven modules have been released.

The original language of the tutorials, as well as of the subtitles, is Spanish. Although reasonable efforts are made to ensure the quality of the translation and transcription, there may be typographical errors or inaccuracies in languages other than Spanish. The user expressly accepts that such inaccuracies do not entitle the user to a refund of the amount paid.

TECHNICAL SUPPORT AND INQUIRIES

Support for this training will be provided exclusively by email, at the following address:

support@neorejuvenation.com

Support is strictly limited to resolving technical issues relating to access to the modules, invoicing, or questions not answered in the video tutorials or PDF documents. Inquiries must be directly related to the NeoRejuvenation content and will be handled by Neorejuvenai Global Limited.

The PROVIDER reserves the right not to respond to inquiries concerning matters already covered in the training materials or unrelated to the content of the service. In particular, no answers will be given to questions relating to medical diagnoses, cosmetic formulations, technologies, or medical or aesthetic treatments, nor to requests for personal or professional advice.

The user expressly accepts that the payment made grants solely the right to access the training platform in order to view the training content. Such payment does not include consulting services, personalized advice or any additional guidance. Support is intended exclusively to resolve technical matters and objective questions about the training content that have not been addressed in the materials.

Where the user submits an eligible inquiry, the PROVIDER may take up to six (6) weeks to respond. The user accepts that this period may be extended if the PROVIDER or the instructor experiences health problems or any other circumstance that prevents a timely response.

REFUND POLICY

In view of the nature of digital content, the following provisions shall apply.

Waiver of the Right of Withdrawal (digital content)

By accessing the digital content offered through the training platform, the user expressly acknowledges and agrees that they may be waiving their right of withdrawal where such right applies to digital content supplied immediately.

Such waiver shall be effective from the moment the digital content is made available to the user through the educational platform, including, among other means, by sending an email confirming access, by activating login credentials or by actually enabling the content in the user’s account.

No refunds for digital content

Digital products and content cannot be returned in the same way as physical goods. Once access to the digital content has been granted, the sale is deemed final and NON-REFUNDABLE.

Exceptions

Only the following exceptions apply:

– Refund requests made before access is activated, provided that the user has not received login credentials or actual access to the digital content.
– Double payments, where a duplicate charge has occurred due to a technical error.

Eligible refund requests will be processed within a maximum period of thirty (30) business days from receipt, in accordance with the instructions provided on the website.

Informational Nature of the Service

NeoRejuvenation is a training program with general educational and informational content. It is not a science, nor is it a therapy for prolonging life or curing any disease. Nor does it replace or constitute a medical, psychiatric or psychological prescription or diagnosis.

Provision of the Service “As Is”
The service, the platform, the content and the materials are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including, without limitation, warranties of fitness for a particular purpose, continuity of service, absence of errors or uninterrupted availability.

Content

The training and the information presented on the website are based on a review of scientific studies, anthropological analyses and other fields of human knowledge, as well as on the original author’s personal experience and on conversations with professionals from various fields. The author analyzes rejuvenation, personal well-being and beauty from a holistic and anthropological perspective, without seeking to replace scientific or medical work or studies.

This does not, however, imply that the company or the author renounces collaborating in future scientific research and initiatives, nor does it suggest that NeoRejuvenation is not committed to the analysis of scientific evidence studies.

It is important that users form their own opinion and gather information objectively, consulting a health professional in the event of any doubt or any mental or physical health problem.

No health advice is offered. NeoRejuvenation content is intended solely for educational and personal well-being purposes.

NO GUARANTEE OF RESULTS

The PROVIDER, namely Neorejuvenai Global Limited, as well as the Intellectual Property Owner, Neorejuvena IP Holdings Pte. Ltd., and their employees, collaborators, representatives or third parties involved in the provision of the service, do not under any circumstances offer or guarantee specific, concrete or desired results, nor do they make any promise of improvement, transformation, rejuvenation, well-being, or physical, mental or aesthetic performance arising from the application of the process, methodology, exercises or content of NeoRejuvenation.

The user expressly acknowledges and agrees that results may vary significantly from one person to another depending on multiple individual factors, including, among others, personal circumstances, physical or mental condition, consistency, interpretation of the content and its practical application.

Participation in the training, access to the content and any application of the techniques or approaches described do not imply any guarantee of results, and are undertaken at the user’s sole responsibility.

No Fiduciary Duty
The user expressly acknowledges and agrees that neither the PROVIDER, nor the Intellectual Property Owner, nor the original author assumes any fiduciary duty whatsoever toward the user. Access to the content and use of the information provided do not create a special relationship of trust, a professional advisory relationship or any obligation to act in the user’s interest.

No Reliance
The user expressly acknowledges that they do not base, and have not based, their decision to contract, access or use the service on any statements, expectations, promises or representations attributed to the original author, and that any use of the content is made under their own interpretation and sole responsibility.

THIRD-PARTY REFERENCES AND BIBLIOGRAPHY

The PROVIDER may include references, links to studies, bibliography and third-party documentation in the training, on the website or in related materials. These references are provided for informational purposes only.

Neorejuvenai Global Limited, Neorejuvena IP Holdings Pte. Ltd. and the author accept no responsibility for the accuracy, validity or completeness of such information. Furthermore, the references provided may contain typographical errors, omissions or inaccuracies. Users are advised to verify the information directly with the sources cited.

The PROVIDER and the Intellectual Property Owner do not guarantee the security of third-party websites that may be accessed through these links. Users are advised to review the privacy and security policies of such websites. The professionals and experts mentioned are independent and are not necessarily associated with the PROVIDER or with the Intellectual Property Owner.

SCOPE OF LIABILITY

Neorejuvenai Global Limited, Neorejuvena IP Holdings Pte. Ltd. and the original author shall not be liable for any direct, indirect, incidental, special or consequential damages arising from the use of the website, the platform or the services purchased, except in cases of duly proven willful misconduct.

In no event shall the total aggregate liability of Neorejuvenai Global Limited and/or Neorejuvena IP Holdings Pte. Ltd. exceed the total amount actually paid by the user for the specific service giving rise to the claim.

The original author, in his capacity as creator, assumes no liability whatsoever for decisions made by the user based on the training content, except in cases of proven willful misconduct on his part, within the framework of the non-waivable moral rights he may retain under applicable law.

Any claim or dispute relating to copyright, licenses or ownership shall be handled exclusively by Neorejuvena IP Holdings Pte. Ltd. and brought before the competent courts of Singapore.

Exclusive Allocation of Operational Liability
The user agrees that any liability arising from the use of the service shall be attributed exclusively to the PROVIDER, expressly excluding any joint and several, secondary or concurrent liability on the part of the Intellectual Property Owner and the original author.

Nothing in these Terms shall limit or exclude the PROVIDER’s liability in those cases where such limitation or exclusion is not legally valid under applicable law, including, where applicable, liability for fraud or willful misconduct, or those rights that cannot be legally excluded or limited.

DEFINITION OF GROSS NEGLIGENCE

Gross negligence is defined as a significant lack of diligence demonstrating manifest indifference to, or deliberate disregard of, the foreseeable consequences of an act or omission, going beyond a mere lack of ordinary care and approaching intentionally harmful conduct.

USER LIABILITY

The user agrees to indemnify, defend and hold harmless Neorejuvenai Global Limited, Neorejuvena IP Holdings Pte. Ltd. and the original author from and against any claim, demand, loss, liability, damage, cost or expense (including reasonable attorneys’ fees) arising from:

  • the use of the website or the service,

  • any breach of these Terms of Use and Purchase,

  • the infringement of any third-party rights,

provided that such claims do not arise from gross negligence or duly proven willful misconduct on the part of the PROVIDER or the Intellectual Property Owner.

This indemnification obligation shall survive the termination or expiration of these Terms and the user’s use of the service.

HEALTH WARNING AND SCOPE OF LIABILITY

By enrolling in, accessing or using the services and/or content offered by Neorejuvenai Global Limited, the user understands and agrees that access to the training platform and use of the information provided are at the user’s own responsibility and risk.

The content, exercises and materials offered are not designed to replace medical, psychological or psychiatric consultations, diagnoses or treatments. It is the user’s responsibility to consult a duly qualified health professional before starting any practice that may affect their physical or mental health.

DISCLAIMER OF LIABILITY

Neorejuvenai Global Limited, Neorejuvena IP Holdings Pte. Ltd., the original author and any related collaborator shall not be liable for personal injury, property damage, economic loss or any other harm that may arise from the use of the information or content on the platform.

This disclaimer includes, without limitation, direct, indirect, incidental, special, consequential or punitive damages, even where advised of the possibility of such damages.

The original author shall not be liable for misinterpretation or misuse of the information contained in the training. He does not offer medical diagnoses or suggest treatments. Any decision that may affect the user’s physical or mental health must first be discussed with a health professional, and the user is solely responsible for taking such precautions.

SERVICE MAINTENANCE AND AVAILABILITY

Neorejuvenai Global Limited strives to provide a continuous and uninterrupted service. However, the user accepts that, due to the nature of the Internet and of technology, temporary service interruptions may occur.

Such interruptions may be due to, among other factors:

  • technical errors or system bugs,

  • server or infrastructure updates,

  • scheduled or unscheduled maintenance,

  • force majeure events beyond the PROVIDER’s reasonable control, including, among others, natural disasters, pandemics, power failures or outages of external providers.

Neorejuvenai Global Limited undertakes to restore the service as quickly as reasonably possible. However, such interruptions shall not give rise to any right to a refund, compensation or damages.

The user expressly acknowledges that Neorejuvena IP Holdings Pte. Ltd. and the original author bear no responsibility whatsoever in relation to the technical availability of the service or operational incidents, such matters being the sole responsibility of the PROVIDER.

INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS

NeoRejuvenation®, its trademarks, trade names, distinctive signs, methodologies, systems, audiovisual materials, texts, diagrams, protocols, derivative works, creative assets and the associated creative universe are protected by the intellectual and industrial property legislation in force, as well as by international treaties, including the Berne Convention and the WIPO Copyright Treaty (WCT).

The user expressly acknowledges and agrees that:

  • The exclusive economic ownership of the intellectual and industrial property rights in the Licensed Intellectual Property belongs to Neorejuvena IP Holdings Pte. Ltd.

  • Neorejuvenai Global Limited operates, distributes and markets access to the content solely under a license granted by the Intellectual Property Owner.

  • Nothing in these Terms shall be construed as an assignment, transfer or conveyance of intellectual property rights to the user.

The user acquires solely a personal, limited, non-exclusive, non-transferable and revocable license to access and view the content for the term indicated in the offer or purchase (by default, up to twelve (12) months if no other duration is indicated), solely in the manner necessary to access the training platform.

Any exploitation, systematic downloading, dissemination, distribution, reproduction, communication to the public, transformation, resale, transfer of access, sharing of login credentials or making available to third parties, in whole or in part, by any means, without the express written authorization of the Intellectual Property Owner, is expressly prohibited.

Printing of materials in PDF format, where enabled, is permitted solely for private and personal use, and their distribution in any format is prohibited.

Neorejuvena IP Holdings Pte. Ltd. may adopt technical, contractual and legal measures to protect its rights, including the suspension or cancellation of access and the initiation of legal action against infringements.

ILLEGAL USE OF CONTENT

The PROVIDER, the Intellectual Property Owner and the original author shall not be liable for any damage, harm or claim arising from the use of training content obtained through unauthorized websites or by illegal means.

The content must be accessed exclusively through the official platforms. No guarantee is given as to the accuracy, completeness or security of content unlawfully distributed by third parties.

Users who access, use or distribute the content illegally shall be liable for any damage caused by the improper use of the materials and for any resulting negative consequences. Neorejuvenai Global Limited and Neorejuvena IP Holdings Pte. Ltd. reserve the right to take the appropriate legal action.

YOUR RIGHTS

Once payment has been made, the user is entitled to receive, on the dates set out on the website and/or the platform, the information needed to access the training platform (login credentials) on the official domains corresponding to the language purchased.

The license to access the training is personal and non-transferable and has a maximum duration of twelve (12) months from the date of payment, unless a different duration is expressly stated at the time of purchase. Once that period has ended, the license may be revoked and the user will no longer be able to access the content.

PRIVACY AND DATA PROTECTION

Neorejuvenai Global Limited is committed to protecting the privacy of the personal data provided by users. Personal data will be used exclusively for the provision of the services purchased, the management of the contractual relationship and compliance with legal obligations.

The PROVIDER implements reasonable security measures to protect personal data against unauthorized access. However, it shall not be liable for security breaches beyond its reasonable control.

The user is responsible for maintaining the confidentiality of their login credentials.

NEWSLETTER SUBSCRIPTION MANAGEMENT

The user may unsubscribe from the newsletter at any time using the unsubscribe link included in each communication. By unsubscribing, the user agrees not to receive future communications related to the services purchased.

The PROVIDER shall not be liable for any lack of communication resulting from the user’s unsubscribing from the newsletter, nor shall such circumstance give rise to any right to a refund.

YOUR OBLIGATIONS

The user agrees and undertakes to:

(a) Pay for the service or services purchased on time.
(b) Comply with applicable law, including intellectual and industrial property regulations.
(c) Not engage in activities that interfere with or hinder the operation of the service, servers or associated networks.
(d) Not use the content for educational, instructional or training purposes for third parties without express authorization.

Unless specifically authorized in writing, the user undertakes not to reproduce, duplicate, distribute, communicate to the public, copy, disseminate, host, share, store, sell, resell, transform or modify the content, whether for profit or not.

Neorejuvena IP Holdings Pte. Ltd. is the only entity authorized to handle claims relating to the exploitation of content, copyright or licenses.

The user agrees to be solely responsible for any breach of these obligations and for the resulting consequences, and releases the PROVIDER, the Intellectual Property Owner and the original author from any liability.

ACCEPTABLE USE OF THE SERVICE

The user agrees to use the services lawfully and appropriately. Use of the service for unlawful, fraudulent, defamatory or harassing activities, or for activities that infringe third-party rights, is expressly prohibited.

The PROVIDER reserves the right to suspend or cancel the user’s access in the event of misuse of the service.

RIGHTS OF PROTECTION AGAINST DEFAMATION

The PROVIDER, the Intellectual Property Owner, their employees and the original author reserve the right to take legal action against acts of defamation on social media, review platforms or other media where the statements are false, defamatory or damaging to their reputation.

LIMITATION OF LIABILITY FOR ACTS OF THIRD PARTIES

The PROVIDER, the Intellectual Property Owner, their employees and the original author shall not be liable for the acts, omissions or conduct of third parties, including internet service providers, web hosting providers or other third parties involved in the provision of the service.

NO WAIVER

The PROVIDER’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be made in writing and signed by an authorized representative of the PROVIDER.

AMENDMENTS TO THE TERMS AND CONDITIONS

The PROVIDER reserves the right to revise and update these Terms at any time. Amendments shall take effect upon their publication on the website. Continued use of the service shall constitute acceptance of the updated Terms.

ENTIRE AGREEMENT

These Terms of Use and Purchase constitute the entire agreement between the user and the provider, superseding any prior agreement or communication, whether oral or written, relating to their subject matter.