PRIVACY AND COOKIES POLICY

1. IDENTIFICATION OF THE DATA CONTROLLER

Personal Data Controller:

Neorejuvenai Global Limited
Business Registration No.: 79027029
Registered address: Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
Contact email: support@neorejuvenation.com

Neorejuvenai Global Limited is the sole entity responsible for the collection, processing, storage and protection of the personal data of users who access the services offered through the NeoRejuvenation websites and platforms.

2. INTRODUCTION

This Privacy Policy describes how Neorejuvenai Global Limited collects, uses, stores and protects the personal data of users who access the services offered through:

Neorejuvenai Global Limited is committed to processing personal data lawfully, fairly and transparently, respecting users’ privacy.

3. PERSONAL DATA COLLECTED

The collection of personal data is limited and proportionate. Only the following data is collected:

Identification and Contact Data

  • Name

  • Email address

Payment Data

  • Payment data is processed directly by third-party payment service providers.

  • Neorejuvenai Global Limited does not store credit card data or sensitive financial information.

Usage Data

  • Anonymized technical and statistical information about the use of the website (cookies, truncated IP addresses, device type, browser), for security and analytics purposes.

4. PURPOSE OF PROCESSING

Personal data is used exclusively to:

  • Manage access to the training platform.

  • Process payments and billing.

  • Send communications related to the contracted service.

  • Provide technical support.

  • Ensure the security of the platform.

  • Analyze the use of the website in an aggregated and anonymized manner in order to improve the service.

Data is not used for automated decision-making or for profiling that produces legal effects.

5. LEGAL BASIS FOR PROCESSING

The processing of personal data is based on:

  • The performance of a contract (provision of the digital service).

  • The user’s consent (non-essential cookies, communications).

  • Compliance with legal obligations.

  • The legitimate interest of the PROVIDER in the security and operation of the service.

6. COOKIES AND SIMILAR TECHNOLOGIES

The website uses first-party and third-party cookies.

Types of cookies used:

  • Technical or essential cookies.

  • Analytics and performance cookies.

  • Functional cookies.

  • Advertising and measurement cookies (Google Ads, Meta, TikTok, etc.).

The user may manage cookies through the consent banner and their browser settings.

7. SERVICE PROVIDERS AND DATA PROCESSORS

Neorejuvenai Global Limited works with technology providers that act as data processors, including, among others:

  • Payment platforms (Airwallex, PayPal or others).

  • Email and communications providers.

  • Hosting and security services.

  • Analytics and traffic measurement tools.

  • Form and automation services.

These providers process data solely in accordance with the instructions of Neorejuvenai Global Limited and under contractual confidentiality and data protection agreements.

8. INTERNATIONAL DATA TRANSFERS

Personal data may be processed in countries outside the user’s country of residence, including Hong Kong, the European Union and the United States, depending on the location of the technology providers.

Neorejuvenai Global Limited guarantees that such transfers are carried out under appropriate protection mechanisms, such as standard contractual clauses or internationally recognized protection frameworks.

9. NO SALE OF DATA

Neorejuvenai Global Limited does not sell, rent or transfer personal data to third parties for commercial purposes.

10. USER RIGHTS

Where applicable, the user may exercise the following rights:

  • Access

  • Rectification

  • Erasure

  • Objection

  • Restriction of processing

  • Data portability

Requests may be sent to:
📧 support@neorejuvenation.com

11. DATA SECURITY

Reasonable technical and organizational measures are applied to protect personal data. However, the user acknowledges that no transmission over the Internet is completely secure.

12. DATA RETENTION

Data will be retained only for as long as necessary for:

  • The provision of the service.

  • Compliance with legal obligations.

  • The defense against potential claims.

13. CHANGES TO THIS POLICY

Neorejuvenai Global Limited may modify this Privacy Policy at any time. Any changes will take effect upon their publication on the website.

14. CONTACT

For any privacy-related inquiries:

Neorejuvenai Global Limited

Registered address: Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
📧 support@neorejuvenation.com