PRIVACY POLICY AND COOKIES

 

 

1. IDENTIFICATION DETAILS OF THE DATA CONTROLLER

Personal Data Controller:

Neorejuvenai Global Limited
Business Registration No.: 79027029
Registered address: Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
Contact email: support@neorejuvenation.com

Neorejuvenai Global Limited is the sole entity responsible for the collection, processing, storage, and protection of the personal data of users who access the services offered through the NeoRejuvenation websites and platforms.

2. INTRODUCTION

This Privacy Policy describes how Neorejuvenai Global Limited collects, uses, stores, and protects the personal data of users who access services offered through:

Neorejuvenai Global Limited is committed to processing personal data lawfully, fairly, and transparently, respecting users’ privacy.

3. PERSONAL DATA COLLECTED

The collection of personal data is limited and proportionate. Only the following data are collected:

Identification and Contact Data

  • Name

  • Email address

Payment Data

Payment data is processed directly by external payment service providers.

Neorejuvenai Global Limited does not store credit card details or sensitive financial information.

Usage Data

Anonymized technical and statistical information about website usage (cookies, truncated IP addresses, device type, browser), for security and analytics purposes.

4. PURPOSE OF PROCESSING

Personal data is used exclusively to:

  • Manage access to the training platform.

  • Process payments and invoicing.

  • Send communications related to the contracted service.

  • Provide technical support.

  • Ensure platform security.

  • Analyze website usage in an aggregated and anonymized manner to improve the service.

Data is not used for automated decision-making or profiling with legal effects.

5. LEGAL BASIS FOR PROCESSING

Processing of personal data is based on:

  • Performance of a contract (provision of the digital service).

  • User consent (non-essential cookies, communications).

  • Compliance with legal obligations.

  • THE PROVIDER’s legitimate interest in the security and proper operation of the service.

6. COOKIES AND SIMILAR TECHNOLOGIES

The website uses first-party and third-party cookies.

Types of cookies used:

  • Technical or essential cookies.

  • Analytics and performance cookies.

  • Functional cookies.

  • Advertising and measurement cookies (Google Ads, Meta, TikTok, etc.).

7. SERVICE PROVIDERS AND DATA PROCESSORS

Neorejuvenai Global Limited works with technology providers acting as data processors, including, among others:

  • Payment platforms

  • Email and communications providers.

  • Hosting and security services.

  • Analytics and traffic measurement tools.

  • Form and automation services.

These providers process data only under Neorejuvenai Global Limited’s instructions and under contractual confidentiality and data protection agreements.

8. INTERNATIONAL DATA TRANSFERS

Personal data may be processed in countries outside the user’s country of residence, including Hong Kong, the European Union, and the United States, depending on the location of technology providers.

Neorejuvenai Global Limited ensures such transfers are carried out under appropriate protection mechanisms, such as standard contractual clauses or internationally recognized protection frameworks.

9. NO SALE OF DATA

Neorejuvenai Global Limited does not sell, rent, or transfer personal data to third parties for commercial purposes.

10. USER RIGHTS

Where applicable, users may exercise the following rights:

  • Access

  • Rectification

  • Erasure

  • Objection

  • Restriction of processing

  • Data portability

Requests may be sent to:
📧 support@neorejuvenation.com

11. DATA SECURITY

Reasonable technical and organizational measures are applied to protect personal data. However, the user acknowledges that no Internet transmission is completely secure.

12. DATA RETENTION

Data will be retained only for as long as necessary for:

  • Providing the service.

  • Complying with legal obligations.

  • Defending against potential claims.

13. POLICY UPDATES

Neorejuvenai Global Limited may modify this Privacy Policy at any time. Changes will take effect upon publication on the website.

14. CONTACT

For any privacy-related questions:

Neorejuvenai Global Limited
Registered address: Unit B, 11/F, 23 Thomson Road, Wan Chai, Hong Kong SAR
📧 support@neorejuvenation.com